The groom Chinour Men: zero distance service to enhance the terminal soft power

Last year, announced by the China Textile Industry Association 2007-2008 China's top 500 competitiveness of textile and apparel companies list, the groom Sinol Group ranked the top 10 in the competitiveness of China's garment industry, the competitiveness of China's textile and garment enterprises 50 Ranked 34th in the strong. The development strategy of "making fine products, striving for high end, wide alliance and rapid expansion" has become a magic weapon for the groom's Chinour Group to defeat the enemy in 2008 and now they are building their own brand new enterprise competitiveness in channel construction and after-sales service. Wang Nuoling, deputy director of terminal construction of Chinour men, told reporters: "The key to channel construction is terminal construction; the premise is stability; stability should be expanded afterwards." In order to win the 2009 terminal, the groom Chinour The Group's Chinour Men's zero-risk one thousand stores joined the program was officially launched. A series of preferential measures to attract all parts of the country to join agents actively joined. Chinour loyalty to consumers as the core of nurturing the brand, Qingli create a perfect product quality service system, the implementation of "zero distance service", so that the product sold where, just where the service. Chinour Men's company set up in the headquarters of the Customer Complaint Center, set up complaint stations in the stores, timely feedback. After receiving the customer complaints or service needs, do within 2 hours of reply, and reflect the customer's problems detailed record, set up accounts, hand responsible. Long-term maintenance of such a perfect after-sales service system, Chinour Men's naturally by the industry's unanimous endorsement. In the "Fourth National Service Evaluation Activities" jointly conducted by the China Chamber of Commerce, China Business Newspaper and the National Commodity After-Sales Service Evaluation Committee, the groom Xinurr won the title of "Top Ten Units in National After-sales Service Industry".

Posted on